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0311.0 – Managers in health care
Managers in this group plan, organize, direct, control and evaluate the delivery of health care services, such as diagnosis and treatment, nursing and therapy, within institutions, and in other settings, that provide health care services.
Profile
Example titles Help
- Chief of anesthesia
- Chief of emergency medicine
- Chief of medical staff
- Director of clinical medicine
- Director of dietetics
- Director of laboratory medicine
- Director of nursing - medical services
- Director of occupational therapy
- Director of physiotherapy
- Director of surgery
- Home care services director - medical services
- Medical clinic director
- Mental health residential care program manager
- Rehabilitation services director
Main characteristics Help
- General learning ability to plan and organize delivery of health care services within departments and establishments, and to develop evaluation systems to monitor quality of health care
- Verbal ability to represent departments and establishments at meetings with government officials, the public, the media and other organizations
- Numerical ability to plan and control operational budgets of departments and establishments
- Directive interest in co-ordinating information to direct, control and evaluate the delivery of health care services within departments and establishments; and in directing health care supervisors and professionals, and in recruiting health care staff
- Methodical interest in negotiating with a board of directors and senior managers to maintain and establish standards of health care; and in monitoring the use of diagnostic services, in-patient beds and facilities to ensure effective use of of resources
- Innovative interest in developing and implementing plans for new programs, special projects, new material and equipment acquisitions and future staffing levels for the departments and establishments
Aptitudes Help
One of five levels assigned for each factor, with levels representing normal curve distribution of the labour force:
- G
- General learning ability
- V
- Verbal ability
- N
- Numerical ability
- S
- Spatial perception
- P
- Form perception
- Q
- Clerical perception
- K
- Motor co-ordination
- F
- Finger dexterity
- M
- Manual dexterity
- The highest 10% of the working population
- Upper third, exclusive of the highest 10%
- Middle third of the working population
- Lowest third, exclusive of the lowest 10%
- Lowest 10% of the working population
An individual's overall capacity to learn the skills needed to perform job duties is based on his or her specific aptitudes for acquiring information and transforming it into action.
General learning ability G-1
Ability to 'catch on' or understand instructions and underlying principles; to reason and make judgments.
Verbal ability V-1
Ability to understand the meaning of words and the ideas associated with them, and to use them effectively; to comprehend language, to understand relationships between words and to understand the meaning of whole sentences and paragraphs; to present information or ideas clearly.
Numerical ability N-2
Ability to carry out arithmetical processes quickly and accurately.
Spatial perception S-4
Ability to think visually about geometric forms and comprehend the two dimensional representation of three dimensional objects; to recognize the relationships resulting from the movement of objects in space. May be used in such tasks as blueprint reading and in solving geometry problems. Frequently described as the ability to 'visualize' objects of two or three dimensions.
Form perception P-4
Ability to perceive pertinent detail in objects and in pictorial and graphic material; to make visual comparisons and discriminations and to see slight differences in shapes and shadings of figures and widths and lengths of lines.
Clerical perception Q-3
Ability to perceive pertinent detail in verbal or tabular material; to observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetical computation.
Motor co-ordination K-4
Ability to co-ordinate eyes, hands and fingers rapidly and accurately when required to respond with precise movements.
Finger dexterity F-4
Ability to move the fingers and manipulate small objects with the fingers rapidly and/or accurately.
Manual dexterity M-4
Ability to move the hands easily and skillfully; to work with the hands in placing and turning motions.
Interests Help
Three of five descriptive factors, assigned in order of predominance and lower case rating indicating weaker representation:
- D
- Directive
- I
- Innovative
- M
- Methodical
- O
- Objective
- S
- Social
Directive D
Directive persons like to take charge and control situations. They like to take responsibility for projects that require planning, decision making and co-ordinating the work of others. They are able to give direction and instructions easily. They enjoy organizing their own activities. They see themselves as independent and self-directing.
Methodical M
Methodical persons like to have clear rules and organized methods to guide their activities. They prefer working under the direction or supervision of others according to given instructions, or to be guided by established policies and procedures. Methodical persons like to work on one thing until it is completed. They enjoy following a set routine and prefer work that is free from the unexpected.
Innovative I
Innovative persons like to explore things in depth and arrive at solutions to problems by experimenting. They are interested in initiating and creating different ways to solve questions and present information. They enjoy scientific subjects. Innovative persons prefer to be challenged with new and unexpected experiences. They adjust to change easily.
Data, people, and things Help
Data
- 0
- Synthesizing
- 1
- Co-ordinating
- 2
- Analyzing
- 3
- Compiling
- 4
- Computing
- 5
- Copying
- 6
- Comparing
- 7
- N/A
- 8
- Not Significant
People
- 0
- Mentoring
- 1
- Negotiating
- 2
- Instructing - Consulting
- 3
- Supervising
- 4
- Diverting
- 5
- Persuading
- 6
- Speaking - Signaling
- 7
- Serving - Assisting
- 8
- Not significant
Things
- 0
- Setting up
- 1
- Precision working
- 2
- Controlling
- 3
- Driving - Operating
- 4
- Operating - Manipulating
- 5
- Tending
- 6
- Feeding - Offbearing
- 7
- Handling
- 8
- Not significant
Data Co-ordinating 1
Determining time, place and sequence of operations or actions to be taken based on analysis of data; executing determinations and/or reporting events.
People Negotiating 1
Exchanging ideas, information and opinions with others to arrive jointly at decisions, conclusions or solutions; often collaborating with others to formulate policies and programs.
Things Not significant 8
Not significant
Physical activities Help
V - Vision
- 1
- Close visual acuity
- 2
- Near vision
- 3
- Near and far vision
- 4
- Total visual field
H - Hearing
- 1
- Limited
- 2
- Verbal interaction
- 3
- Other sound discrimination
L - Limb co-ordination
- 0
- Not relevant
- 1
- Upper limb co-ordination
- 2
- Multiple limb co-ordination
C - Colour discrimination
- 0
- Not relevant
- 1
- Relevant
B - Body position
- 1
- Sitting
- 2
- Standing and/or walking
- 3
- Sitting, standing, walking
- 4
- Other body positions
S - Strength
- 1
- Limited
- 2
- Light
- 3
- Medium
- 4
- Heavy
Vision Vision V-2
The use of sight in the work performed. The levels are organized in terms of the visual field involved in the performance of the work.
2 - Near vision
Work activities are performed near the worker. The scope of the visual field is broader than in Close visual acuity (1).
Examples:
- reading and interpreting drawings and specifications
- using computer keyboards and reading computer monitors
- repairing automobile engines
- setting up and operating machine tools
Colour discrimination Colour discrimination C-0
The use of colour descrimination to identify, distinguish and match colours and different shades of the same colours.
0 - Not relevant
Colour discrimination is not relevant in the performance of the work.
Examples:
- cleaning windows
- providing information over the telephone
- interviewing, hiring and overseeing staff training
- translating documents
Hearing Hearing H-2
The use of hearing in the work performed. The levels are organized in terms of the type of auditory discrimination involved in the performance of the work.
2 - Verbal interaction
Work activities involve communication with colleagues, clients and/or the public on a regular basis.
Examples:
- operating directory listing systems to provide directory assistance to customers
- resolving work problems and recommending measures to improve productivity
- consulting with families of the deceased regarding funeral services
- analyzing and providing advice on managerial methods and organization of establishments
Body position Body position B-1
Primary type of posture or body movement involved in performing the work. These postures or body movements range from simple to complex and from sedentary to mobile.
1 - Sitting
Work activities primarily involve sitting. Standing and/or walking (2) may occur but is incidental to the work being performed.
Examples:
- reading and editing copy to be published or broadcast
- preparing financial statements
- issuing aircraft take-off and landing instructions to pilot
- interviewing clients
Limb co-ordination Limb co-ordination L-0
The use of limbs in performing work.
0 - Not relevant
Work activities do not involve co-ordination of limbs.
Examples:
- counselling clients and providing therapy
- proofreading materials before publication
- greeting patrons at entrances to restaurant dining rooms
- responding to enquiries at an information desk
Strength Strength S-1
The use of strength in the handling of loads such as pulling, pushing, lifting and/or moving objects during the work performed.
1 - Limited
Work activities involve handling loads up to 5 kg.
Examples:
- examining and analyzing financial information
- selling insurance to clients
- conducting economic and technical feasibility studies
- administering and marking written tests
Environmental conditions Help
Location
- L1
- Regulated inside climate
- L2
- Unregulated inside climate
- L3
- Outside
- L4
- In a vehicle or cab
Hazards
- H1
- Dangerous chemical substances
- H2
- Biological agents
- H3
- Equipment, machinery, tools
- H4
- Electricity
- H5
- Radiation
- H6
- Flying particles, falling objects
- H7
- Fire, steam, hot surfaces
- H8
- Dangerous locations
Discomforts
- D1
- Noise
- D2
- Vibration
- D3
- Odours
- D4
- Non-toxic dusts
- D5
- Wetness
Location Regulated inside climate L1
The work performed is carried out indoors in a regulated environment, indoors in an unregulated environment, outdoors or in a vehicle. In many occupations, the Main Duties may be performed in more than one location. Therefore, a group may have more than one Location code, for example:
- firefighting and fire prevention duties
- maintenance of interior/exterior of buildings
- managing operations and paperwork of farms
L1 - Regulated inside climate
A normal controlled environment such as an office, hospital or school.
Employment requirements Help
Education/training Help
- 1
- No formal education or training requirements
- 2
- Some high school education and/or on the job training or experience
- 3
- High school
- 4
- Course work, training, workshops and/or experience related to the occupation
- 5
- Apprenticeship, specialized training, vocational school training
- 6
- College, technical school (certificate, diploma)
- 7
- Undergraduate degree
- 8
- Post-graduate or professional degree
- +
- Additional requirement beyond education and training
- R
- Regulated requirement(s)
- Administrators of departments such as surgery, clinical medicine or laboratory medicine are usually required to have the education and training of a specialist physician.
- Administrators of other departments, such as nursing, dietetics or physiotherapy, are usually required to have the education and training of the medical professionals in that department.
- Several years of experience in the relevant profession, including supervisory experience, are usually required.
- Certification in the relevant profession is required.
Workplaces/employers Help
- Hospitals
- Medical clinics
- Nursing homes
- Other health care establishments
Occupational options Help
- Progression to senior management positions in health care services is possible with experience.
- There is little or no mobility between departments in different medical specializations.
Exclusions Help
Remarks Help
- Managers in health care specialize in administering the provision of specific health care services such as dietetics, clinical medicine, laboratory medicine, nursing, physiotherapy or surgery.
Breakdown summary
- Broad occupational category
- 0 – Management occupations
- Skill level
- A – For Management only
- Minor group
- 03 – Specialized middle management occupations
- Minor group
- 031 – Managers in health care
- Unit group
- 0311 – Managers in health care
- Version
- NOC 2016 Version 1.3