1454 Survey interviewers and statistical clerks

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Lead statement

Survey interviewers contact individuals to gather information for market research, public opinion polls or election and census enumeration. Statistical clerks code and compile interview and other data into reports, lists, directories and other documents. Workers in this unit group are employed by market research and polling firms, government departments and agencies, utility companies, contact centres and other establishments. This unit group also includes clerks who observe and record information on traffic flow.

Example Titles

  • coding clerk – statistics
  • statistical clerk
  • poll clerk
  • telephone survey clerk
  • election enumerator
  • public opinion interviewer
  • census enumerator
  • survey interviewer
  • interview clerk

Inclusion(s)

  • meter reader

Main duties

Survey interviewers perform some or all of the following duties:

  • Contact individuals by telephone or in person and explain the purpose of the interview
  • Ask questions following the outlines of questionnaires and surveys
  • Record responses on paper or enter responses directly into a computer database through computer-assisted interviewing systems.

Statistical clerks perform some or all of the following duties:

  • Check information gathered for completeness and accuracy
  • Code information according to established coding manuals and enter data into statistical-based computer programs
  • Conduct routine statistical analysis of data
  • Compile interview and other data into reports and lists.

Employment requirements

  • Completion of secondary school may be required.
  • Experience in the operation of a computer may be required.
  • On-the-job training is usually provided.
  • May require driver's licence.

Exclusions

  • Correspondence, publication and regulatory clerks (14521452)
  • Other customer and information services representatives (65526552)
  • Statistical officers and related research support occupations (12541254)
  • Telemarketers (in 66236623 Other sales related occupations)