1312 Insurance adjusters and claims examiners
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Lead statementInsurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.
- claims representative
- claims examiner
- insurance adjuster
- Completion of secondary school is required.
- A bachelor's degree, college diploma or some post-secondary education
or Several years of experience as a clerk in the claims department or other general insurance experience are required.
- Several years of on-the-job training and completion of insurance industry courses and training programs are required.
- Independent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.
- Completion of educational programs through the Insurance Institute of Canada or its provincial counterparts entitles insurance adjusters and claims examiners to professional recognition as a Chartered Insurance Professional (CIP), and with additional university courses, as a Fellow Chartered Insurance Professional (FCIP).
- Supervisors, finance and insurance office workers