1214 Supervisors, mail and message distribution occupations

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Lead statement

Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Mail, Postal and Related Workers (1511), Letter Carriers (1512) and Couriers, Messengers and Door-to-Door Distributors (1513). They are employed by Canada Post Corporation, courier companies, governments and large corporations.

Example Titles

  • courier service supervisor
  • letter carriers supervisor
  • mail and postal clerks supervisor
  • mail room supervisor
  • messenger service supervisor
  • postal station supervisor
  • postmaster/mistress

Main duties

  • Supervisors in this unit group perform some or all of the following duties:
    • Co-ordinate, assign and review the work of postal clerks, letter carriers and couriers engaged in the collecting, sorting and delivering of mail, parcels and other material
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Resolve work-related problems and prepare and submit progress and other reports
    • Train workers in job duties, safety procedures and company policies
    • Requisition supplies and materials
    • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
    • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Several years of experience in the occupation supervised are usually required.

Exclusions

  • Postal and courier services managers (01320132)
  • Shipping and receiving supervisors (in 12151215 Supervisors, supply chain, tracking and scheduling co-ordination occupations)