1121 Human resources professionals

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Lead statement

Human resources professionals develop, implement and evaluate human resources and labour relations policies, programs and procedures and advise managers and employers on human resources matters. Human resources professionals are employed throughout the private and public sectors, or they may be self-employed.

Example Titles

  • business agent, labour organization
  • classification officer – human resources
  • classification specialist
  • compensation research analyst
  • conciliator
  • consultant, human resources
  • employee relations officer
  • employment equity officer
  • human resources research officer
  • job analyst
  • labour relations officer
  • mediator
  • union representative
  • wage analyst

Main duties

  • Human resources professionals perform some or all of the following duties:
    • Plan, develop, implement and evaluate human resources and labour relations strategies including policies, programs and procedures to address an organization's human resource requirements
    • Advise managers and employees on the interpretation of human resources policies, compensation and benefit programs and collective agreements
    • Negotiate collective agreements on behalf of employers or workers, mediate labour disputes and grievances and provide advice on employee and labour relations
    • Research and prepare occupational classifications, job descriptions, salary scales and competency appraisal measures and systems
    • Plan and administer staffing, total compensation, training and career development, employee assistance, employment equity and affirmative action programs
    • Manage programs and maintain human resources information and related records systems
    • Hire and oversee training of staff
    • Co-ordinate employee performance appraisal programs
    • Research employee benefit and health and safety practices and recommend changes or modifications to existing policies.

Employment requirements

  • A university degree or college diploma in human resources management or a related field, such as business administration, industrial relations, commerce or psychology
    or
    Completion of a professional development program in human resources administration is required.
  • Some employers may require human resources professionals to hold a Certified Human Resources Professional (CHRP) designation.

Additional information

  • Progression to management positions is possible with experience.

Exclusions

  • Human resources and recruitment officers (12231223)
  • Human resources managers (01120112)
  • Personnel clerks (14151415)
  • Professional occupations in business management consulting (11221122)
  • Training officers and instructors (in 40214021 College and other vocational instructors)